Utilization
Actual utilization is total delivery hours divided by total gross capacity for the same population and period. A ratio of sums, never an average of ratios.
Target utilization is total delivery capacity divided by total gross capacity. A ratio of sums, never an average of ratios.
See capacity.
Questions and answers
What is utilization?
Actual utilization is total delivery hours divided by total gross capacity for the same population and period.
Is utilization an average of ratios?
A ratio of sums, never an average of ratios.